Terms and Conditions

Hainsworth Lingerie and Nightwear wholesaler and website is subject to the following terms and conditions of use:


  • All companies who purchase goods from Hainsworth Lingerie and Nightwear must adhere to our terms and conditions.  Companies include chain stores, shop owners, market traders, discounters, party planners, care homes, e-bay stores and other online stores. It you do not agree to all our terms and conditions then do not purchase goods from us.


  • By registering with this website, you are agreeing to the terms and conditions set out by Hainsworth Lingerie and Nightwear LTD.  You must providing us with true, current, complete and accurate information and it is your responsibility to update such information as and when necessary.  Your will need to choose a login name and password and it is entirely your responsibility to ensure the confidentiality of your password and account. You are responsible for any purchases and product enquiries made using your account.  If you believe there has been unauthorized use of your account or any other breach of security you must contact us immediately. We will not be liable for any loss that you may incur due to someone else using your login details/password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Hainsworth Lingerie and Nightwear due to someone else using your account.


  • Once registered and approved, you will receive emails from Hainsworth Lingerie and Nightwear. You can stop receiving the emails by clicking on the unsubscribe link found at the bottom of each email.


  • The information provided on this website is for general information and it is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products meet your specific requirements.  We can add, delete and modify products, information and prices at any time.  It is subject to change without notice or notification.


  • Hainsworth Lingerie and Nightwear and any products sold from third party companies will not provide any warranty or guarantee as to the accuracy or suitability of the material provided on the website or the products sold.  Some information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


  • All images on this site are the property of Hainsworth Lingerie and Nightwear and may only be used with permission.  Reproduction of the website, including layout, information, appearance, pictures is prohibited. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


  • We do not share information with any other company or third parties.




  • We are a trade only business and do not sell to members of the public.


  • All prices shown exclude VAT.


  • Our minimum order is £100 + VAT + carriage.  All goods remain the property of Hainsworth Lingerie and Nightwear until paid for in full.  This includes payment for carriage in the UK and abroad.


  • For all internet and postal deliveries claims for damaged or missing goods must be made within 48 hours of receipt.  We use couriers who have a tracking system to ensure goods are delivered to the address which has been supplied by you.  It is your responsibility to ensure the contact name and phone number, and delivery details are correct, as well as supplying any additional information.  If when purchasing goods you state you want the goods delivering to a different address then we will not liable for any damage or missing goods.


  • We offer a prompt packing and dispatch service.  However, we cannot be held responsible for a late delivery due to circumstances out of our control which includes the courier service.


  • Refunds are subject to the discretion of Hainsworth Lingerie and Nightwear, and if a refund is given the product must be unused and the packaging unopened.  The sales invoice must be shown.  We reserve the right to refuse a refund.
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